logistics is a very important link in cross-border e-commerce operation. Unlike domestic simple distribution, cross-border logistics needs to comprehensively consider various links such as cost, timeliness, export customs declaration of the country of departure, customs clearance of the country of destination and local distribution, These are closely related to the buyer experience. Cross border logistics transportation is very important for cross-border export e-commerce. Cross border logistics can be understood as international logistics, which refers to the process of transporting goods from one country to another by sea, land or air, and completing international commodity transactions through local distribution
compared with domestic logistics, cross-border logistics has the advantages of long distance, long time and high cost. It also designs export customs declaration in the country of departure and import customs clearance in the country of destination. For sellers, cross-border logistics really has many difficulties and risks, which will directly affect the shopping experience of buyers to a certain extent. First, it takes a long time to transport, logistics information tracking is not timely, there are many cross-border logistics links, and trumpet time is long, so it is impossible to know in time Logistics information and overseas operation lead to the plan and affect sales. Secondly, it is difficult to return and exchange goods, and the buyer's experience is poor. The international recommended freight is high, the transportation time is long, and there is also the risk of loss of goods in the return process, resulting in poor buyer experience. Finally, the cost risk is high. If goods are lost in transit or returned by customs, the cost of cross-border logistics for sellers will increase
for the logistics difficulties of cross-border e-commerce, we propose the following solutions
first, if we can realize a reasonable intelligent, high information and automatic logistics system, improve the timeliness and accuracy of order processing, and adopt intelligent equipment and logistics system, it will help to improve the order and warehouse management, the framework of intelligent logistics system and the integration of warehouse resources at home and abroad. Its transit time limit will be greatly shortened
secondly, in view of the increasingly common situation that consumers are dissatisfied with goods, or products are damaged and replaced in Transnational E-commerce, sellers can choose overseas warehouses to provide parts return. At present, some overseas warehouses see me to provide after-sales maintenance and return goods to China, If the goods in Amazon warehouse need to be returned, they can be returned to the warehouse to provide additional services. The warehouse can provide secondary packaging and labeling services, packaging services, and re store the services specified by Amazon FBA warehouse or other suppliers
although there are some difficulties in operating cross-border logistics, as the next outlet of e-commerce industry, cross-border e-commerce is constantly ushering in favorable policies. In the continuous improvement of cross-border logistics pain points, cross-border logistics will become more relaxed and free one day in the future.