there has always been an old saying in China that when in Rome, do as the Romans do. Of course, if you want to be a foreign trade merchant with" connotation", you still need to make some efforts in the market that needs to go to sea.
according to the many years of experience of a foreign trader who has worked for many years, let me share with you.
I've been doing foreign trade for several years. Because I'm in the building materials industry, there are many customers in the Middle East, accounting for almost half of the total number of customers. I think I have some experience in doing Middle East customers. I'll share with you here.
because most Middle East countries believe in Islam, in normal negotiations, we should start from the cultural tradition of Islam. Sometimes a subtle move can win the favor of customers.
1. Send e-mail to celebrate every Muslim festival, such as Eid Mubarak and Eid al AdhA. For example, Eid Mubarak! Ramadam! Iranians have one more new year than other countries, which is March 21 every year. The congratulatory message is: nooruze Mubarak! Sometimes customers who haven't contacted for a long time may need to buy your company's products, but they are not in a hurry, so they can't remember to contact you. But when your congratulatory e-mail arrives, he will remember you and think of you He seemed to need to replenish some inventory, so an order came naturally. And the customer will feel that you remember him and bless him. This is a good impression. Don't send congratulatory emails to Muslims on Christian festivals. Because Islam and Christianity are incompatible. They are taboo and hate to receive congratulations like "Merry Christmas".
2. Every Friday is Muslim's main hemp day. They don't work on this day and go to the mosque to worship from noon. Therefore, even if the customer's MSN or Skype is online on this day, you don't talk to him about business. Even if you are anxious to confirm the order you are talking about, you don't drag him on this day. Unless the customer takes the initiative to talk to you, don't disturb the customer every Friday.
3. Devout Muslims pray five times a day. Ordinary Muslims also pray at least two or three times. So if you are having a conversation with a customer on MSN or Skype and he says he wants to pray, you must not express dissatisfaction, incomprehension or displeasure. You should immediately explain and support: please pray first. I am here waiting for you always. Such a customer will appreciate your understanding.
4. Maybe many people will think that the Middle East people are cheeky and have bad credit. This is true, but for a devout believer, he has scruples. His scruples are the true God Allah. If you feel that the guest is a little bad when you talk about orders at ordinary times, which makes you doubt his credit, and you know that he will pray regularly every day, then you should take advantage of this and often praise him as a loyal believer. Allah must Will help him. Allah will help good people and punish bad people who don't promise. If you give a hint intentionally or unintentionally at ordinary times, the guest will understand and he will have scruples. Afraid is afraid of people. They have no conscience and have no scruples. The only belief is RMB
5. There is a case of eating with customers. Sometimes customers will invite them to dinner when they visit the completed factory. At this time, pay attention to the details of eating with customers in the Middle East. First, there should be no pork, lard, animal blood and viscera, which is common sense. Second, there should be no wine, because Muslims are forbidden to drink, but if the customer asks for it, it is an exception. Second, birds such as chickens, ducks and geese can't be served as a whole, they must be cut into pieces and their head and foot viscera Eliminate them together. Middle Easterners are the last to see a whole with head and feet on the table. They will feel sick. The third point is not to order strange and ugly seafood, such as some strange shellfish. For seafood, they basically only eat fish and shrimp, and rarely eat crabs
finally, don't treat Indians as Middle Eastern people. Indians believe in Hinduism, neither Buddhism nor Islam, nor Christianity. This must be made clear. It is also a serious and low-level mistake to congratulate Indians on Islamic and Christian festivals for no reason