Amazon store listing has been maliciously modified! Contact customer service still can not be solved!

2022-04-19
188
42

作者:出海易

美国买家数据库试用
contents:

< img ALT =" the listing of Amazon stores across the border has been maliciously modified! Contact customer service still can not be solved! " contenteditable="false" src=" https://biz-crm-waimao.su.bcebos.com/biz-crm-waimao/maichongxing/history/online/article/img/2022/02/12/724e6dfe6a294bacbfd3076a52e33501047713f9.jpg " style="max-width:100%; "/>

recently, a seller reported that his listing was maliciously modified by competitors. < / span > < / P > < P style =" margin bottom: 12.0pt "> < span style =" MSO bidi font size: 10.5pt; line-height:150%; Font family: "> it is understood that the seller's brand and title have been poisoned, and has lost the editing permission of listing. Up to now, the whole product details page has been deleted. < / span > < / P > < P style =" margin bottom: 12.0pt "> < span style =" MSO bidi font size: 10.5pt; line-height:150%; Font family: "> after contacting customer service, it doesn't help to modify it according to the operation method of customer service. < / span > < / P > < P style =" margin bottom: 12.0pt "> < span style =" MSO bidi font size: 10.5pt; line-height:150%; Font family: "> after that, the seller consulted four service providers and made repeated modifications, but there was no effect. < / span > < / P > < P style =" margin bottom: 12.0pt "> < span style =" MSO bidi font size: 10.5pt; line-height:150%; Font family: "> in this regard, some other sellers think that the listing rules set by Amazon are very problematic. They originally created their own links, but they don't have editing permission, and they have to take great pains to modify them later. < / span > < / P > < P style =" margin bottom: 12.0pt "> < span style =" MSO bidi font size: 10.5pt; line-height:150%; Font family: ">" I've encountered a similar situation before. The other party first sold my listing with many small sizes, and the other party also registered Amazon transparency plan, and then hired some buyer accounts to complain about the authenticity of my products. After a series of operations, my products were directly cool. " One seller said</ span>

another seller said that if you want to live on Amazon for a long time, you still need to register a local brand, so that the store can be safer and take precautions. < / span > < / P > < P style =" margin bottom: 12.0pt "> < span style =" MSO bidi font size: 10.5pt; line-height:150%; Font-family: > > some sellers, Tucao, said that Amazon is now a high-risk project, and it will make complaints about risks in the later stage. </span></p><p style= margin-bottom:12.0pt ><b><span style= mso-bidi-font-size: 10.5pt; line-height:150%; Font family: "> some sellers also speculate that it may be the VC account < / span > < / b > < / P > < P style =" margin bottom: 12.0pt "> < span style =" MSO bidi font size: 10.5pt; line-height:150%; Font family: "> as we all know, VC accounts have much higher permissions than ordinary sellers, such as the right to modify and edit copycat picture categories, vine plan, a +, AMS, add nodes, etc. < / span > < / P > < P style =" margin bottom: 12.0pt "> < span style =" MSO bidi font size: 10.5pt; line-height:150%; Font family: "> moreover, at present, the listing operation of other sellers can be modified, and only VC account has such permission. < / span > < / P > < P style =" margin bottom: 12.0pt "> < span style =" MSO bidi font size: 10.5pt; line-height:150%; Font family: "> in addition, some bad VC sellers will follow up and modify the listing attribute in order to defeat their competitors, so that the listing is misjudged as adult products by the system, resulting in the loss of interests of other sellers. < / span > < / P > < P style =" margin bottom: 12.0pt "> < b > < span style =" MSO bidi font size: 10.5pt; line-height:150%; Font family: "> then, how should the seller deal with the malicious modification of listing by VC account? < / span > < / b > < / P > < P style =" margin bottom: 12.0pt "> < span style =" MSO bidi font size: 10.5pt; line-height:150%; Font family: "> when the seller finds that the listing of his product is hijacked by the VC account, he should immediately feed back to Amazon and explain the situation. < / span > < / P > < P style =" margin bottom: 12.0pt "> < span style =" MSO bidi font size: 10.5pt; line-height:150%; Font family: "> and provide the following information to prove that you are the holder of listing: < / span > < / P > < P style =" margin bottom: 12.0pt "> < span style =" MSO bidi font size: 10.5pt; line-height:150%; font-family:">1.R bid certificate < / span > < / P > < P style =" margin bottom: 12.0pt "> < span style =" MSO bidi font size: 10.5pt; line-height:150%; font-family:">2. provide the official website link of the brand to which listing belongs < / span > < / P > < P style =" margin bottom: 12.0pt "> < span style =" MSO bidi font size: 10.5pt; line-height:150%; font-family:">3. provide all-round pictures of products with UPC code < / span > < / P > < P style =" margin bottom: 12.0pt "> < span style =" MSO bidi font size: 10.5pt; line-height:150%; font-family:">4. purchase order data or invoice within three months. < / span > < / P > < P style =" margin bottom: 12.0pt "> < span style =" MSO bidi font size: 10.5pt; line-height:150%; Font family: "> if the above information still cannot solve the problem, the seller can find a service provider or other VC account to modify the permission. < / span > < / P >

(New cross-border e-commerce media - Blue Ocean Yiguan egainews). < b > coupang < / b >, < b > WAYFAIR < / b >, < b > mercadolibre and other platforms settled in < / b >, < b > brand copywriting planning and network wide promotion, e-commerce training and incubation and other services < / b >, please contact us. Do not < b > alter, reprint, copy, cut and edit < / b > all or part of the content without authorization. < / span > < / a > < span > < / span >

the content of the article is created by the author, who is responsible for the authenticity, accuracy and legitimacy of the content. Haiyi advocates respecting and protecting intellectual property rights. Without the permission of the author and / or this website, it is not allowed to copy, reprint or use the content of this website in other ways. If you find that there is a copyright problem with the articles on this site, please contact us chuhaiyi@baidu.com , we will verify and handle it in time