Amazon账户review的时候,难免会引起大家的恐慌,那么我们除了等待,依然可以提供一些有利于账户审查的信息,加速帮助我们的账号通过review。以下内容来自Amazon官方,仅供参考
Account reviews
If at any time during an evaluation we find that your current sales volumes or inventory are not supported by buyer feedback or an established sales history, we may place your account under review. If your seller account is placed under review, a temporary hold will be placed on funds in your seller account and we may suspend your listings.
Any funds withheld for an account review are separate from amounts withheld for other purposes, including A-z claims, credit card chargebacks, and unshipped orders. Most reviews are completed within 30 days; however, we may extend the review period at our discretion.
We will notify you of our decision when the account review is complete.
How to expedite an account review
If your account is under review, you may be able to expedite the process by sending us the following information, as applicable:
- How long you've been in business
- The sources of your inventory
- Anticipated monthly sales on Amazon.com
- The availability of items for shipping
- The address of any retail locations
- Links to other websites where you are actively selling
- Tracking information for recently shipped orders
- Dun and Bradstreet (D-U-N-S) Number
You can send information to us by replying to the notice we sent you about your review, found in the Notification page of the Customer Metrics section of your seller account. Tracking information may be provided in the "Manage Orders" section.
If you have not already done so, you may request feedback from your buyers. When contacting a buyer, keep in mind that pressuring a buyer or offering incentives for feedback is prohibited. For more information, visit our Feedback FAQ.
账户review的时候,我们注意要及时处理客户的退款、message等等。维护好账户的指标,检查自己账户可疑的产品,并及时下架。